Privacy and Security Policy

At Colmenya Travel (colmenyatravel.com), we care deeply about your privacy and the security

of your personal data. This Privacy and Security Policy outlines how we collect, use, disclose,

and safeguard your information when you visit our website or use our travel services. By using

our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you book a tour,

request information, or contact us. This information may include:

● Identity & Contact Data: Name, surname, email address, phone number, and WhatsApp

contact details.

● Booking & Transaction Data: Travel preferences, passport details (if required for

international travel/bookings), and billing addresses.

● Technical & Usage Data: IP address, browser type, and how you interact with our

website via cookies.

2. How We Use Your Information

We use the collected data to provide you with a seamless travel experience. Specifically, your

data is used for:

● Processing and confirming your travel bookings and reservations.

● Communicating with you regarding your inquiries, updates, or changes via phone, email,

or WhatsApp.

● Fulfilling our legal and regulatory obligations under applicable tourism laws.

● Improving our website functionality and customer service.

3. Data Security and Payment Safety

We implement a variety of security measures to maintain the safety of your personal

information. Your security is our priority:

● SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that

all data transmitted between your browser and our servers remains encrypted and secure.

● Payment Security: Credit card and payment processing are handled via secure,

PCI-DSS compliant payment gateways. We do not store or retain your credit card details

on our servers.

● Unauthorized Access: Access to your personal data is restricted to authorized

employees and partners who strictly need it to fulfill your travel services.

4. Sharing Information with Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share your data

with trusted partners necessary to complete your travel arrangements, such as:

● Hotels and accommodation providers.

● Transportation companies and tour operators.

● Official local authorities when required by law.

5. Your Rights

Depending on your location, you have the right to access, correct, update, or request the

deletion of your personal data. If you wish to exercise any of these rights, please contact us

using the details provided below.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Security Policy,

please feel free to reach out to us:

Company Name: Colmenya Travel

Head Office

(Merkez):

İsmail Oğan Cad. No:25 D:3 Aksu / Antalya, Turkey

Branch Office

(Şube):

Belek Mah. Atatürk Cad. No:8 Serik / Antalya, Turkey

Phone: 0090532 4978075

Email: sadiyildirim@colmenyatravel.com

Website: colmenyatravel.com